Help / FAQ

Please select any question that applies to you. If your question isn’t answered in our FAQ, feel free to contact us.

How to create a free Vendor account??

We are excited you want to join Iludio as a vendor.

To get started,

  1. Click “For Vendors” in the top menu (must be logged out).
  2. Click “Join for FREE” button to open the vendor sign up page.
  3. Fill out your information and click the “Sign Up” button. An email confirmation is required.
  4. Go to your email inbox, find the email from Iludio and then click the activation link. You will be redirected to Iludio login page.
  5. After login, you will be presented with a “New Vendor” page. If this does not happen, click “New Vendor” in the menu.
  6. Fill out the vendor form and hit submit. Please wait to receive a confirmation page. It could take a few seconds depending on the size of uploaded images.
How to switch from a Guest account to a Vendor account??

Please contact us via the contact form. Make sure to include your username and the email address used for your registration. It can take 24-48 hours for us to respond. Thanks

How to use Facebook to login as a vendor??

Facebook login is only intended for Couple/Guest login. Connect with Facebook creates a non-vendor account within our system. Vendors have to sign up with a username, email and password via our vendor signup page.

If you really want to use your Facebook account as your vendor account, then Sign up to iludio with Facebook and contact us to switch your account to a vendor account. Note: must provide your Facebook username.

How to submit a video or audio file as a vendor??

When submitting your vendor listing, please make a note to Iludio within the description section. Provide us with audio or video links to embed for your listing.

How to change my password??
  1. Click “Log In” in the top menu
  2. Click “Forgot Password” link in the Login page.
  3. Enter your username or email address and then “Get Password” button. A reset password email will be sent to your email address, if you already have an account.
What is a Featured Vendor listing??

A Featured Vendor listing is a paid-tier listing. The listing shows up first in the appropriate category and default searches, except for sorted searches.

How to create a Featured Vendor listing??

Coming Soon.

How can I advertise on Iludio??

We are thrilled you are looking to advertise with us. Kindly look at our advertise page to learn more. Thank you!

Still looking for answers?

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